Telemarketer and Customer Service Training
Phone For Success® seminars are the most highly rated programs available for telemarketing and customer service training. Over the last 20 years, thousands of reps from major corporate and industrial companies have taken our in-depth training. Employee performance levels routinely increase by 30% to 50% after participation in one of our on-site programs.
Phone For Success® training is designed to build confidence and maximize telephone sales skills for outbound/inbound/field sales and customer service staff.
Phone For Success® methods include:
- Workshops customized for your specific products/services.
- Personalized instruction and individualized attention.
- Use of the TeleTutor, an interactive phone system unique to Phone For Success®.
- Practical role playing.
- Phone calls to actual prospects during the workshop... which can result in immediate sales!
Phone For Success® topics include how to:
- Overcome the fear of phoning.
- Double appointment generation in half the time.
- Get through to the decision maker 90% of the time.
- Get your message across in 15 seconds or less.
- Overcome the top ten objections to your products/services.
- Learn professional voice techniques.
- Improve your credibility.
- Increase sales with telephone time management.
- Double the number of calls you make.
- Be an active listener to focus on customer needs.
- Close!
- Create visual images with your words.
- Generate high energy -- from your first call to your 40th.
- Avoid burnout.
- Maximize opportunities for upselling, cross-selling, and generating referrals.
- Diffuse potential arguments.
- Build customer loyalty.
For a partial list of our clients, click HERE
We can be reached through our E-MAIL: Email 
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